Felixstowe Customer Update

Felixstowe Customer Update

To All Hauliers/Shipping Lines:

Please be advised that Pentalver will be completing installation of Driver operated terminals week commencing 22 August 2016.

During this time there will be disruption to our in gates with periodic closure of one lane at a time between 07:00 & 17:00, this will have an effect as to how many vehicles we can process through our gates. This will only affect Fagbury road in gates and won’t impact on Nicholas Road.

If possible please try to minimise arrivals to the depot during these times.

Pentalver Aim to have the terminals operational and in use for arriving vehicles from 5th September 2016. As the terminals will be remotely operated from our out gates we will require any hauliers arriving to the depot to ensure they have the correct information for their delivery or collection. Please ensure any releases/acceptances have been checked with our container control prior to arrival (See below for contact details).

The below information will be required for drivers entering the depot.

Information to be provided for deliveries will consist of:

Empty:

• Haulier Name / Vehicle registration

• Container Number, Size & Type.

• Customer name / shipping line of whose stock the containers are to be delivered into.

Loaded:

• Haulier Name / Vehicle registration

• Container Number, Size & Type.

• Customer name / shipping line of whose stock the containers are to be delivered into.

• Seal Number.

• Container Weight.

Information to be provided for collection will consist of:

Empty:

• Customer name / shipping line of whose stock the containers are to be collected from.

• Release reference.

• Container Size & Type, Container number if nominated specific container.

• Any special requirements (Foodgrade/Malt/CDOF etc.).

Loaded:

• Container Number.

• PIN Release details.

• A valid Rhides card.

Container control Contact details:

Empty:

E-mail – fxs.emptystorage@pentalver.co.uk

Tel: 0333 150 2681/2683/2684/2685/2684/2694/2695/2696

Loaded:

E-mail – fxs.loadedstorage@pentalver.co.uk

Tel: 0333 150 2681/2683/2684/2685/2684/2694/2695/2696